Testimonials
What our customers say about us...
Here at Ramon Hygiene Products we and our customers in Ireland would be lost without a good transport provider helping us service the whole of Ireland, and we found the perfect partner in PTI Express. The service is outstanding and customer care seems to be their mission, urgent needs are met and nothing seems to phase them even when we are extremely busy. So the team here at Ramon Hygiene only have good things to say about the whole team at PTI which included their drivers.
HiB Ltd and PTI Express Limited have been working together for more than 10 years and in that time PTI’s impressive customer service levels have enabled us to grow our business significantly, both in Northern Ireland and the Republic of Ireland.
From time-to-time challenges have arisen, but the fantastic team have always been there to overcome these and provide solutions in a friendly and professional manner. A great example of this would be Brexit, a challenging situation for many, but PTI’s proactive approach ensured minimal disruption to our customers’ deliveries. We look forward to continuing working with them in the future.
In the 10+ years that we have been using PTI to ship our parcels and pallets to Ireland we have always received excellent service and support. Brexit brought us all many challenges in 2021 but PTI delivered and enables us to continue delivering to our customers reliably.
"PTI took all the strain away....."
Even well before Brexit we found it time consuming organising freight to Northern Ireland and Ireland. It was difficult many years ago to find a carrier who provided complete tracking on freight but since we developed a relationship with PTI we now have total reassurance in their complete end-to-end solutions. Their on-line portal provides visibility and easy access to book consignments and download paperwork, POD's etc. They were very proactive with preparing for Brexit and supported our business througout the process. PTI are our preferred carrier for all our freight to Ireland for over 10 years now. An excellent freight team and genuine customer service taking ownership of all our needs, door to door.
We have used PTI Express for nearly 20 years and they have always provided an exceptional service with great customer care and competitive pricing. The entire team from the office staff to the drivers are always incredibly friendly and very helpful. The consignments we despatch are all shapes and sizes (commonly referred to as ugly freight) going to both North and South of the border and PTI deal with them all. PTI are always prepared to go ‘the extra mile’ to help whenever they can regardless of issue. Indeed, PTI have become more than just carriers to us and they form an integral part of our business. I would highly recommend them without hesitation.
